License activation
NetterTech Events Pro requires a valid license to unlock its commercial features. Licenses are tied to a single domain.
Activating a license
After installing the Pro plugin (see Installation):
- Navigate to Events → Settings in the WordPress admin.
- Scroll to the License section.
- Enter your license key in the input field.
- Click Save Changes.
The license status will display confirming activation and showing your expiration date.
License status indicators
The License section shows one of these states:
| State | Meaning |
|---|---|
| Active | License is valid and all Pro features are unlocked. |
| Inactive | No license key entered, or the key has been deactivated. Pro features are locked. |
| Expired | License was valid but the renewal window has closed. Pro features continue to work until the next plugin update, after which they lock. |
| Invalid | Key doesn’t match our records. Double-check for typos or contact support. |
Renewals
Licenses renew automatically on the plan’s anniversary unless you cancel. If a renewal payment fails, you’ll receive email notifications before the expiration date.
An expired license does not immediately break your site:
- Existing data remains in place.
- Pro admin pages continue to load.
- Pro features keep working until the next plugin update.
- After the next update, Pro features will show a “license required” notice and stop processing new orders / waitlist promotions / report generation.
You can renew at any time without losing data.
Transferring between domains
Your license key is tied to one domain at a time. If you’re moving your site:
- On the old domain, clear the license key and click Save Changes. This deactivates the key.
- On the new domain, install Pro and enter the same license key.
If the old site is already gone (broken migration, dead host), contact support and we’ll deactivate the key server-side so you can use it on the new domain.
Getting help
- Check your NetterTech account to see which plan you’re on and when it renews.
- Email support with your order number if the license won’t activate.
- See the free plugin’s Troubleshooting guide for general WordPress plugin activation issues.